Liaqat, Asim Sohail (MS-B1-008)

Examining the role of emotional labor in determining turnover intention, study of customer services employees in telecommunication sector of Pakistan - Islamabad (unpublished) 2013 - iii, 53 p. : ill. ; 30 cm.

Thesis supervisor: Dr. Sajid Bashir Includes bibliographical references.

Riphah School of Leadership (RSL)
Faculty of Management Sciences (FMS)


English


Human Resource Management--Organizational justice--Employees management--Emotional intelligence--Turnover intention--FMS

658.3045 / LIA