TY  - BOOK
AU  - Liaqat, Asim Sohail  (MS-B1-008)
TI  - Examining the role of emotional labor in determining turnover intention, study of customer services employees in telecommunication sector of Pakistan
U1  - 658.3045 
PY  - 2013///
CY  - Islamabad
PB  - (unpublished)
KW  - Human Resource Management
KW  - Organizational justice
KW  - Employees management
KW  - Emotional intelligence
KW  - Turnover intention
KW  - FMS
N1  - Thesis supervisor: Dr. Sajid Bashir; Includes bibliographical references; Riphah School of Leadership (RSL)
Faculty of Management Sciences (FMS)
ER  -