00662nam a22001577a 4500040003600000082001700036100002400053245010600077260003500183300002900218500004200247500004000289502007500329546001200404650008800416 cRiphah International University a658.812bITR aItrat Batool (7501) aAre relationships prone to change examining the effect of customer dispositions on customer retention aIslamabadb(unpublished)c2015 a151 p.b: ill.c; 30 cm. aThesis supervisor: Dr. Fareeda Saleem aIncludes bibliographical references aRiphah School of Leadership (RSL) Faculty of Management Sciences (FMS) aEnglish aManagementvCustomer dispositionvCustomer retentionvLeadershipvRelationshipvFMS