Sumaira Shamoon (MS-B3-090) <br/><br/>
Canvas of customer citizenship and complaint behaviour   evidence from service industry of Pakistan 

 - Islamabad  (unpublished)  2013 
 - viii, 90 p.  : ill.  ; 30 cm.  +CD 
<br/><br/> Thesis supervisor: Dr. Aqeel shahzad  Thesis supervisor: Dr. Mubashir Hassan Zia  Includes bibliographical references 
<br/><br/>Riphah School of Leadership (RSL)<br/>Faculty of Management Sciences (FMS) 
<br/><br/><br/>English 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing--Behavior--Citizenship--Industries--Leadership--FMS
<br/><br/><label>Dewey Class. No.: </label>658.834  / SUM