00906nam a22002057a 4500952013200000999001700132040003600149082001700185100003200202245010400234260003500338300003900373500004100412500004700453500004000500502007500540546001200615650006600627942000700693 00104071aRIUbRIUd2016-06-30eRiphah International Universityl0o658.834 SUMp1193r2016-06-30 00:00:00t1w2019-02-21yTH c15989d15989 cRiphah International University a658.834bSUM aSumaira Shamoon (MS-B3-090) aCanvas of customer citizenship and complaint behaviour bevidence from service industry of Pakistan aIslamabadb(unpublished)c2013 aviii, 90 p.b: ill.c; 30 cm.e+CD aThesis supervisor: Dr. Aqeel shahzad aThesis supervisor: Dr. Mubashir Hassan Zia aIncludes bibliographical references aRiphah School of Leadership (RSL) Faculty of Management Sciences (FMS) aEnglish aMarketingvBehaviorvCitizenshipvIndustriesvLeadershipvFMS cTH