00879nam a22001937a 4500952013300000999001700133040003600150082001800186100003400204245011400238260003500352300003300387500004500420500004000465502007500505546001200580650008600592942000700678 00104071aRIUbRIUd2016-06-30eRiphah International Universityl0o658.812 ZAH p1192r2016-06-30 00:00:00t1w2019-02-21yTH c15991d15991 cRiphah International University a658.812bZAH  aZahra Idrees Butt (MS-B2-045) aService quality and customer retentionbmoderated by relationship characteristics (breadth depth and length)  aIslamabadb(unpublished)c2012 a51 p.b: ill.c; 30 cm.e+CD aThesis supervisor: Dr. Mueen Aizaz Zafar aIncludes bibliographical references aRiphah School of Leadership (RSL) Faculty of Management Sciences (FMS) aEnglish aMarketingvCustomer retentionvCustomer relationshipvManagementvLeadershipvFMS cTH