Employee's perspective of service quality and job satisfaction in mobile service centers of Rawalpindi/Islamabad - Numair Ahmed Sulehri (MS-BI-0035) (Islamabad (unpublished), 2012)
Submitted in fulfillment of the requirements for the degree of Masters of philosophy in Statistics to the Faculty of Basic Sciences and Humanities.
Includes bibliographical references
Thesis (M.Phil)--Riphah International University, 2012
English
Keywords: Job satisfaction -- Employee perception -- Marketing concept -- Service orientation -- Service quality -- Marketing -- RSL -- FMS