00469nam a22001097a 4500020002400000082001500024100004200039245006100081260003200142300003300174650015200207  a9788130918471 (pbk)  a152.4bKRA  aKravitz, S.MichaelaSusan D. Schubert  aEmotional intelligence worksbthink, be and work smarter  aNew DelhibViva Booksc2011  aii, 115 p.b: ill.c; 23 cm.  aPsychologyvSelf aware skills vEmotional intelligencevOptimistic thinkingvIntelligence skillsvFoster optimismvSocial skillsvFlexibilityvFSSH