@book{16790,
	author = {Iqra Mazhar (11006)},
	title = {Impact of customers relationship marketing tactics on customers loyalty within Pakistan education industry},
	publisher = {(unpublished)},
	year = {2016},
	address = {Islamabad },
	note = {Submitted in the fulfillment of requirement for the degree of MS Marketing to Faculty of Management Sciences.}
}
