Kahane, Adam <br/><br/>
Solving tough problems  an open way of talking, listening, and creating new realities 

 - New Delhi  Tata McGraw-Hill  2006 
 - xii, 149 p.  ; 23 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>1576752933 (hb) 0070600015 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management<br/>Problem solving--Creating new realities--Tough problems--Talking politely--Communication--Talking--FMS
<br/><br/><label>Dewey Class. No.: </label>303.69  / KAH