TY  - BOOK
AU  - Kahane,Adam
TI  - Solving tough problems: an open way of talking, listening, and creating new realities
SN  - 1576752933 (hb)
U1  - 303.69 
PY  - 2006///
CY  - New Delhi
PB  - Tata McGraw-Hill
KW  - Conflict management
KW  - Problem solving
KW  - Creating new realities
KW  - Tough problems
KW  - Talking politely
KW  - Communication
KW  - Talking
KW  - FMS
N1  - Includes index
ER  -