01034nam a22002057a 4500952012900000999001700129040003600146082001300182100002600195245014200221260003500363300003300398500013300431500004100564500004700605502005500652546001200707650010200719942000700821 00104071aIMCbIMCd2017-03-19eRiphah International Universityl0o658 SOHp25723r2017-03-19 00:00:00t1w2017-03-19yTH c17964d17964 cRiphah International University a658bSOH aSohaib Ashraf (12892) aThe impact of interpersonal influence and electronic word of mouth on customer satisfactionbmoderating role of perceived service quality aIslamabadb(unpublished)c2017 a52 p.b: ill.c; 29 cm.e+CD aSubmitted in partial fulfillment of the requirement for the degree of Master of Sciences to the Faculty of Management Sciences  aIncludes Bibliographical references  aThesis supervisor: Mr. Mubashar Hassan Zia aThesis (MS)--Riphah International University, 2017 aEnglish aManagement sciencesvSocial networkingvCustomer loyaltyvBrand loyaltyvSocialismvFacebookvFMS cTH