TY - BOOK AU - McGee,Kenneth G. TI - Heads up: how to anticipate business surprises and seize opportunities first SN - 1591392993 (hb) U1 - 338.5443 PY - 2004/// CY - Boston, Massachusetts PB - Harvard Business School Press KW - Business forecasting KW - Real-time data processing KW - Ending business surprises KW - Real time opportunity detection KW - Real time information KW - Real time world KW - Decision making KW - Business intelligence KW - Solve the challenges KW - Suspected event KW - Business Surprises KW - FMS ER -