00837nam a22001697a 4500040003600000082001500036100002900051245014300080260003500223300003300258500012800291500004000419500004700459502005600506546001200562650009300574 cRiphah International University a658.8bUSM aUsman Zafar Raja (13209) aThe impact of communication quality on customer loyalty with mediatng (mediating) role of customer satisfaction & moderating role of trust aIslamabadb(unpublished)c2017 a77 p.b: ill.c; 29 cm.e+CD aSubmitted in partial fulfillment of requirement for the degree of Master of Sciences to the Faculty of Management Sciences. aIncludes bibliographical references aThesis Supervisor: Mr. Mubashar Hassan Zia aThesis (MS)-- Riphah International University, 2017 aEnglish aMarketingvSales managementvSales promotionsvNew productsvAdvertisingvPackagingvFMS