TY - BOOK AU - Usman Zafar Raja (13209) TI - The impact of communication quality on customer loyalty with mediatng (mediating) role of customer satisfaction & moderating role of trust U1 - 658.8 PY - 2017/// CY - Islamabad PB - (unpublished) KW - Marketing KW - Sales management KW - Sales promotions KW - New products KW - Advertising KW - Packaging KW - FMS N1 - Submitted in partial fulfillment of requirement for the degree of Master of Sciences to the Faculty of Management Sciences; Includes bibliographical references; Thesis Supervisor: Mr. Mubashar Hassan Zia; Thesis (MS)-- Riphah International University, 2017 ER -