Whelan, Jonathan <br/><br/>
The things that really matter about writing business emails 

 - Oxford  Essentials  2000 
 - 62 p.  :ill.  ; 23 cm. 
<br/><br/> Understand e-mail etiquette<br/>Ensure your messages are read<br/>Develop business e-mail guidelnes 
<br/><br/><label>ISBN: </label>1857035887 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic mail messages--Business communication--Effective messages--Naming attachment--Letter writing--FSSH
<br/><br/><label>Dewey Class. No.: </label>651.79  / WHE