TY - BOOK AU - Amir Ishaque (7380) TI - Impact of internal marketing on employees in role and extra-role behavior in services sector of Pakistan: mediating role of employee satisfaction and moderating role of personality U1 - 658 PY - 2016/// CY - Islamabad PB - (Unpublished) KW - Management science KW - Human resources KW - Job satisfactions KW - Citizenship behavior KW - Telecom sectors KW - FMS N1 - Submitted in partial fulfillment of the requirements for the degree of Doctor of Philosophy in Management Sciences to the Faculty of Management Science; Includes bibliographical references; Thesis Supervisor: Prof. Dr. Khurram Shahzad; Thesis (MS)-- Riphah International University, 2016 ER -