00475nam a22001217a 4500020002400000082001500024100001500039245002500054260004300079300002700122500005000149650015400199  a9788120333017 (pbk)  a651.7bSEN  aSen, Leena  aCommunication skills  aDelhibPHI Learning Private Ltd.c2016  axiii, 277 p.c; 22 cm.  aInclude bibliographical references and index.  aBusiness communicationaCommunication skillsvInterpersonal communicationvManagerial communicationvVerbal communication vConversation skillsvFSSH