Murphy, Herta A. Herbert W. Hiloebranot Jane P. Thomas creator text Chennai McGraw-Hill Education (India) 2016 monographic xxii, 617 p. : ill. ; 24 cm. Include index. 21st reprint Commercial correspondence Group meeting Business communication Effective business Communication FMS RIPS 651.74 MUR 9780070187757 (pbk) 0070187754 (pbk)