00608nam a22001577a 4500 9788131732274 (pbk) 658.562 BES Besterfield, Dale H. Carol Besterfield-Michna Glen H. Besterfield Mary Besterfield-Sacre Total quality management India Pearson Education 2011 xxi, 558 p. : ill. ; 24 cm. Include appendix and index. total quality management Quality control Customer satisfaction Employee involvement Information technology Leadership Benchmarking FMS BK 0 0 0 0 fsd fsd 2017-12-20 Purchased: 690.00 0 658.562 BES 40701 2017-12-20 00:00:00 6 2017-12-20 BK 0 0 0 0 fsd fsd 2017-12-20 Purchased: 690.00 0 658.562 BES 40690 2017-12-20 00:00:00 8 2019-02-21 BK 0 0 0 0 fsd fsd 2017-12-19 Purchased: 0 658.562 BES 40676 2017-12-19 00:00:00 1 2019-02-21 BK 0 0 0 1 fsd fsd 2017-12-19 Purchased: 0 658.562 BES 40677 2017-12-19 00:00:00 2 2019-02-21 BK 0 0 0 0 fsd fsd 2017-12-19 Purchased: 0 658.562 BES 40678 2017-12-19 00:00:00 3 2019-02-21 BK 0 0 0 0 fsd fsd 2017-12-19 Purchased: 0 658.562 BES 40679 2017-12-19 00:00:00 4 2019-02-21 BK 0 0 0 0 fsd fsd 2017-12-19 Purchased: 0 658.562 BES 40680 2017-12-19 00:00:00 5 2019-02-21 BK 0 0 0 0 fsd fsd 2017-12-20 Purchased: 690.00 0 658.562 BES 40702 2017-12-20 00:00:00 7 2017-12-20 BK 0 0 0 0 fsd fsd 2021-06-05 Allied book company 0 658.562 BES 48693 2021-06-05 00:00:00 9 2021-06-05 BK 20918 20918