TY  - BOOK
AU  - Bhatnager, Nitin
TI  - Effective communication and soft skills: strategies for skills
SN  - 9788131760345 (pbk)
U1  - 302.2 
PY  - 2012///
CY  - India
PB  - Pearson
KW  - Communication competence
KW  - Soft skills
KW  - Interpersonal effectiveness
KW  - Emotional skills
KW  - Communication
KW  - Skills
KW  - FMS
N1  - Includes glossary and bibliography.
ER  -