Umair Khalid (17063)

Impact of service quality and customer's perceived value on word of mouth moderating role of gender - Islamabad (unpublished) 2017 - 69 p. : ill. ; 29 cm. +CD

Submitted in partial fulfillment of the requirement for the degree of Master of Sciences in Management Sciences to the Faculty of Management Sciences Includes bibliographical references Thesis Supervisor: Mr. Mubashar Hassan Zia

Thesis (MS)-- Riphah International University, 2017


English


Management sciences--Decision making--Organizational strategies--Employee performance--Customer's relation--Quality improvement--FMS

658 / UMA