00864nam a22001697a 4500040003600000082001300036100002500049245010500074260003500179300003300214500015400247500004000401500004800441502005600489546001200545650013700557  cRiphah International University  a658bUMA  aUmair Khalid (17063)  aImpact of service quality and customer's perceived value on word of mouthbmoderating role of gender  aIslamabadb(unpublished)c2017  a69 p.b: ill.c; 29 cm.e+CD  aSubmitted in partial fulfillment of the requirement for the degree of Master of Sciences in Management Sciences to the Faculty of Management Sciences  aIncludes bibliographical references  aThesis Supervisor: Mr. Mubashar Hassan Zia   aThesis (MS)-- Riphah International University, 2017  aEnglish  aManagement sciencesvDecision makingvOrganizational strategiesvEmployee performancevCustomer's relationvQuality improvementvFMS