00556cam a22001214a 4500020002400000082001900024100002000043245005500063260006600118300003600184500006100220650015300281  a9789332551602 (pbk)00a005.10685bKAN1 aKan, Stephen H.10aMetrics and models in software quality engineering  aNoidabPearson India Education Services Pvt. Ltd.c2016, 2019  axxiv, 448 p.b: ill. c; 24 cm.  aIncludes appendix, bibliographical references and index.00aComputer scienceaSoftware engineeringvTotal quality managementvCustomer satisfactionvMeasurement theoryvSoftware testingvComputervMetricsvFC