Townsend, Pat  Joan Gebhardt <br/><br/>
Leadership in action  complete quality process 

 - Delhi  Dorling Kindersley  2006 
 - xv, 152 p.  ; 23 cm. 
<br/><br/> Include references and index. 
<br/><br/><label>ISBN: </label>9788131701683 (pbk) 8131701689 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Leadership--Leading-confidence--Active commitment--Introducing quality--Quality process--Economic case--Quality training--Quality pursits--Leadership--RSBM--FMS
<br/><br/><label>Dewey Class. No.: </label>658  / TOW