00581nam a22001577a 4500 9780070486324 (pbk) 658.562 PAN Pande, Pete Larry Holpp What is six sigma New Delhi Tata Mc-Graw-Hill publishing company 2002 viii, 87 p. : ill. ; 23 cm. Includes appendix. Management sciences Production management Problem-Solving process Sigma-Organization Quality Standard Quality control Success story Six sigma FMS RSBM BK 23701 23701