TY - BOOK AU - Pande, Pete TI - What is six sigma SN - 9780070486324 (pbk) U1 - 658.562 PY - 2002/// CY - New Delhi PB - Tata Mc-Graw-Hill publishing company KW - Management sciences KW - Production management KW - Problem-Solving process KW - Sigma-Organization KW - Quality Standard KW - Quality control KW - Success story KW - Six sigma KW - FMS KW - RSBM N1 - Includes appendix ER -