Bhote R, Keki <br/><br/>
The ultimate Six Sigma  Beyond quality excellence to total business excellence 

 - New Delhi  Prentice-Hall of India private limited  2007 
 - xxxvi, 404 p.  : ill.  ; 24 cm. 
<br/><br/> Includes reference notes and index. 
<br/><br/><label>ISBN: </label>812033115x (hb) 9788120331150 (hb) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Process control--Quality control standard--Traditional indicators--Sigma development--Sigma methodology--Customer loyalt --Six sigma--RSBM--FMS
<br/><br/><label>Dewey Class. No.: </label>658.562  / BHO