00639nam a22001577a 4500 812033115x (hb) 9788120331150 (hb) 658.562 BHO Bhote R, Keki The ultimate Six Sigma Beyond quality excellence to total business excellence New Delhi Prentice-Hall of India private limited 2007 xxxvi, 404 p. : ill. ; 24 cm. Includes reference notes and index. Management Process control Quality control standard Traditional indicators Sigma development Sigma methodology Customer loyalt Six sigma RSBM FMS BK 0 0 0 0 GGL GGL 2019-02-04 Purchased: Multiline Book Company 807.19 0 658.562 BHO 37460 2019-02-04 00:00:00 1 BK 24091 24091