Lay, Mary M. Billie J. Wahlstron Stephen Doheny Farina Ann Hill Duin Sherry Burgus Little creator text Chicago Irwin 1995 monographic xxiv, 760 p. : ill. (col.) ; 23 cm. Includes index. Communication of technical information Technical communication Information management Effective documents Professional development Decision making FEAS 601.4 TEC 0256119856 (pbk)