TY - BOOK AU - Taylor,Shirley TI - Communication for business: a practical approach SN - 9788131727652 (pbk) U1 - 651.7 PY - 2011/// CY - Noida PB - Shirley Taylor KW - Business communication KW - Non-verbal communication KW - Effective communication KW - Communication barriers KW - Communication skills KW - Business letter KW - Electronic mail KW - Good writing KW - FMS N1 - Includes appendices and index ER -