00921nam a22001817a 4500 0 0 0 0 GGL GGL 2019-06-13 Riphah International University 0 658.812 USM 38838 2019-06-13 00:00:00 1 TH 24940 24940 Riphah International University 658.812 USM Usman Azhar (400626) Examining the moderators impact on relationship of higher education services, customers satisfaction and loyalty a case of HEI Lahore 2019 Riphah International University xii, p. : ill. ; 30 cm. + CD A thesis submitted in partial fulfillment of the requirements for the degree of Master of science in management Includes bibliographic references Thesis Supervisor Dr. Imran Shareef Thesis (MS)--Riphah International University, 2019 English language Management Business management Higher education services Perceived switching value Student satisfaction Student loyalty Perceived value RSBM