00617nam a22001457a 450000500170000002000240001702000180004108200210005910000470008024500720012726000450019930000290024450000610027365001370033420260720160528.0  a9781292009209 (pbk)  a9780133050905  a658.4038011bBUS  aRamesh ShardaaDursun DelenaEfraim Turban  aBusiness intelligence and analyticsb: systems for decision support  aEnglandbPearson Education Limitedc2014  a686 p.b: ill.c; 25 cm.  aIncludes glossary, bibliographical references and index.  aManagement sciencesvPerformance managementvKnowledge managementvBusiness intelligencevBusiness analyticsvSocial analyticsvRSBM