TY  - BOOK
AU  - Charantimath, Poornima M.
TI  - Total quality management
SN  - 9788131732625 (pbk)
U1  - 658.562 
PY  - 2015///
CY  - Noida
PB  - Dorling Kindersley (India) Pvt. Ltd
KW  - Quality management
KW  - Strategic planning
KW  - Business process
KW  - Quality concepts
KW  - Quality gurus
KW  - FMS
N1  - Includes bibliographical references and index
ER  -