00654nam a22001577a 4500952013500000999001700135020002400152082001700176100003000193245002900223260005300252300003400305500005100339650009900390942000700489 00104070aMLKbMLKd2019-07-26ePurchased: Comprehensive Book Companyg472.00l0o658.562 CHAp60328r2019-07-26 00:00:00t1yBK c25353d25353 a9788131732625 (pbk) a658.562bCHA aCharantimath, Poornima M. aTotal quality management aNoidabDorling Kindersley (India) Pvt. Ltdc2015 axix, 587 p.b: ill.c; 23 cm. aIncludes bibliographical references and index. aQuality managementvStrategic planningvBusiness processvQuality conceptsvQuality gurusvFMS cBK