Bose, Tapan K. <br/><br/>
Total quality of management 

 - Noida  Dorling Kindersley (India) Pvt. Ltd.  2011 
 - xx, 448 p.  : ill.  ; 23 cm. 
<br/><br/> Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9788131700228 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management--Total quality management--Market orientation--Management tools--RSBM--FMS
<br/><br/><label>Dewey Class. No.: </label>658.562  / BOS