00577cam a2200145 a 4500 0 0 0 0 GGL GGL 2019-10-04 Purchased: Multi-line Books 1012.85 0 658.84 TSC 56907 2019-10-04 00:00:00 1 BK 26999 26999 8186830995 (hb) 658.84 TSC Tschohl, John e-Service speed, technology, and price built around service New Delhi Pentagon Press 2003 xii, 199 p. ; 22 cm. Includes index. Computer science Electronic commerce Service strategy e-Business Geographic boundaries Customer services Internet marketing Internet advertising Business enterprises Computer networks FC BK