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  <titleInfo>
    <title>e-Service</title>
    <subTitle>speed, technology, and price built around service</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Tschohl, John</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="text">New Delhi</placeTerm>
    </place>
    <publisher>Pentagon Press</publisher>
    <dateIssued>2003</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <physicalDescription>
    <extent>xii, 199 p.  ; 22 cm.</extent>
  </physicalDescription>
  <note>Includes index.</note>
  <subject authority="lcsh">
    <topic>Computer science Electronic commerce</topic>
    <topic>Service strategy</topic>
    <topic>e-Business</topic>
    <topic>Geographic boundaries</topic>
    <topic>Customer services	</topic>
    <topic>Internet marketing	</topic>
    <topic>Internet advertising	</topic>
    <topic>Business enterprises</topic>
    <topic>Computer networks	</topic>
    <topic>FC</topic>
  </subject>
  <classification authority="ddc">658.84 TSC</classification>
  <identifier type="isbn">8186830995 (hb)</identifier>
  <recordInfo/>
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