Evans, James R.

Quality management, organization, and strategy - Australia South -Western Cengage learning 2011 - xvi, 455 p. : ill. ; 24 cm.

Include references and index.

9780538469371 (pbk) 0538469374 (pbk)


Quality management
Management sciences--Organizational behavior--Strategic management--Quality teamwork--Empowerment--Leadership--Motivation--RSBM--FMS

658.562 / EVA