TY  - BOOK
AU  - Evans, James R.
TI  - Quality management, organization, and strategy
SN  - 9780538469371 (pbk)
U1  - 658.562 
PY  - 2011///
CY  - Australia
PB  - South -Western Cengage learning
KW  - Quality management
KW  - Management sciences
KW  - Organizational behavior
KW  - Strategic management
KW  - Quality teamwork
KW  - Empowerment
KW  - Leadership
KW  - Motivation
KW  - RSBM
KW  - FMS
N1  - Include references and index
ER  -