00578nam a22001457a 4500 0 0 0 0 GGL GGL 2019-11-04 Purchased: Pak Book Corporation 1083.60 0 658.401 LAG 59097 2019-11-04 00:00:00 1 BK 27263 27263 9788131761359 (pbk) 658.401 LAG Laguna, Manuel Johan Marklund Business process modeling, simulation and design Noida Dorling Kindersley 2011 xiii, 429 p. : ill. ; 25 cm + CD Include index. Management sciences Industrail mangement Work flow management Business simulating Business planning Business process Quality programs Data analysis Six sigma RSBM FMS BK