TY  - BOOK
AU  - Laguna, Manuel
TI  - Business process modeling, simulation and design
SN  - 9788131761359 (pbk)
U1  - 658.401 
PY  - 2011///
CY  - Noida
PB  - Dorling Kindersley
KW  - Management sciences
KW  - Industrail mangement
KW  - Work flow management
KW  - Business simulating
KW  - Business planning
KW  - Business process
KW  - Quality programs
KW  - Data analysis
KW  - Six sigma
KW  - RSBM
KW  - FMS
N1  - Include index
ER  -