Adeeba Khan (403690) <br/><br/>
How customer incivility employee unethical behavior   the roles of surface acting and receiving help 

 - Lahore  (unpublished)  2019 
 - vii, 63 p.   ; 30 cm.  + CD 
<br/><br/> A thesis submitted in partial fulfillment of the requirements for the degree of Master of Science in Business and Management Science  Includes bibliographic references  Thesis supervisor: Dr. Shazia Nauman  
<br/><br/>Thesis (MS)--Riphah International University, 2019 
<br/><br/><br/>English 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management science<br/>Business management science--Employee unethical behavior--Resource conservation theory--Receiving help--Customer incivility --Surface acting--RSBM
<br/><br/><label>Dewey Class. No.: </label>658  / ADE