Kiran, D. R

Total quality of management an integrated approach - Hyderabad BS Publications 2016 - xxxvi, 582 p. : ill. ; 24 cm.

Includes bibliography and index.

9789352300921(pbk)


Total quality management
Management sciences--Employee involvement --Management tools--Strategic planning--Market orientation--Traditional tools--Quality control--Cost-Quality--Statistics--RSBM--FMS

658.562 / KIR