TY - BOOK AU - Kiran, D. R TI - Total quality of management: an integrated approach SN - 9789352300921(pbk) U1 - 658.562 PY - 2016/// CY - Hyderabad PB - BS Publications KW - Total quality management KW - Management sciences KW - Employee involvement KW - Management tools KW - Strategic planning KW - Market orientation KW - Traditional tools KW - Quality control KW - Cost-Quality KW - Statistics KW - RSBM KW - FMS N1 - Includes bibliography and index ER -