00543nam a22001457a 4500 0 0 0 0 GGL GGL 2019-11-12 Purchased: Multi-Line Books 2056.70 0 658.562 SIN 59338 2019-11-12 00:00:00 1 BK 0 0 0 0 MLK MLK 2020-01-16 Purchased: Multi Line Books 2101.44 0 658.562 SIN 62185 2020-01-16 00:00:00 2 BK 27380 27380 9789331328496 (hb) 658.562 SIN Singh, Sita Ram Total quality management New Delhi A.P.H. Publishing Corporation 2016 ix, 205 p. : ill. ; 27 cm. Includes bibliographical references index. Business management Total quality management Test management Service quality Quality policy Quality audit Test method Data quality FMS RSBM BK