TY  - BOOK
AU  - Singh, Sita Ram
TI  - Total quality management
SN  - 9789331328496 (hb)
U1  - 658.562 
PY  - 2016///
CY  - New Delhi
PB  - A.P.H. Publishing Corporation
KW  - Business management
KW  - Total quality management
KW  - Test management
KW  - Service quality
KW  - Quality policy
KW  - Quality audit
KW  - Test method
KW  - Data quality
KW  - FMS
KW  - RSBM
N1  - Includes bibliographical references index
ER  -