Sharma, Deeraj Jagdish N. Sheth Banwari Mittal

Consumer behavior a managerial perspective - Delhi Cengage Learning India Pvt. Ltd. 2015 - xviii, 536 p : ill. ; 25 cm.

Includes notes, glossary and index.

9788131528532 (pbk) 8131528537 (pbk)


Management science
Consumer behavior--Consumer decisions--Household business--Consumer attitudes--Managing attitudes--Consumer value--Building loyalty--Public policy--E-Commerce--RSBM--FMS

658.8342 / SHA