resolving problems in meetings, workshops, and PLCs Garmston, Robert J Diane P. Zimmerman creator text Thousand oaks Crown A SAGE Company 2013 monographic xv, 179 p. : col. (ill.) ; 20 cm. Includes appendix, references and index. Management sciences Conflict management Meetings-Management Career development Dispute resolution Leadership Workshops Meetings RSBM FMS 658.456 GAR 9781452261010 (pbk)