00463cam a22001214a 4500020002100000082001600021100004500037245005400082260004000136300003600176500001900212650011000231  a020174158X (pbk)00a005.14bITM  aInternational Function Point Users Group00aIT measurementbpractical advice from the experts  aSingapore bPearson Educationc2002  axxxvi, 759 p.b: ill.c; 24 cm.  aInclude index.00aSoftware measurementvIT organizationsvManaging datavSoftware planningvIT-Work unitsvBenchmarkingvFC